Support

Customer Support Services - Network Stability, Continuity and Security
Oceus Networks defines support services by creating partnerships consisting of highly experienced engineering and management leadership whose key objective is to listen and respond to our customer's technical needs. 

Customer support service offerings include:

• 24 x 7 x 365 global technical support staff
• Service delivery management
• Proven support processes and tools in place for efficient problem resolution and prevention
• Hardware and Software life-cycle management
• Remote Provisioning
• Professional custom services suite including project management, training, resident engineers and network auditing/expansion

Existing customers can access Oceus Networks' engineering support by calling 1-855-GO-OCEUS (1-855-466-2387) or emailing customersupport@oceusnetworks.com.